Frequently Asked Questions

If you don’t see the answer to your question in the list below, please contact us.

What is Locket by Games & Learning?

Locket by Games & Learning is a trusted, joyful space where every family can easily discover and purchase web-based tools that help kids learn and grow.

Who is this platform for?

Our platform is built for K-12 students and parents. Whether you’re a student looking for fun ways to learn, or a parent supporting home learning — we’re here to help.

Is Locket free to use?

It’s free to sign up to Locket. By signing up, you can receive newsletters, emails, and other updates. To use the products requires a subscription to each product. Prices vary depending on the subscription. 

What subjects can I learn?

We offer a variety of subjects, including Literacy, Math, Science, and more.

What devices are supported?

Our platform works on any modern browser and is optimized for desktops, laptops, tablets, and smartphones.

Do I need to download anything?

No download required. Everything runs in the browser. Just log in and start learning!

How can I contact support?

You can reach our support team at contact@locketplay.com. We will respond within 48 hours.

What if I don’t like a product I purchased?

We hope that you like all the products we’ve curated here at Locket. However, we understand that not all products work for everyone. That’s why our products come with a 7-day free trial so you can test the waters to see if it works for your family. If you don’t like a product, you can cancel your subscription at any time. You won’t be charged for the following payment cycle.

Can I get a refund?

Most products have a 7-day free trial where you can try the products and see if they work for your family. Once you’ve bought a subscription, you can cancel the subscription before you are charged the following month.

We offer refunds for our 1-time purchase products within a 7-day period, as per our Terms of Use. You may contact us at contact@locketplay.com with your request.